Learning and Development Partner

The Learning & Development Partner drives organization-wide learning strategy for HHAeXchange by curating, implementing, and measuring development programs that accelerate employee effectiveness at every career stage.

This role takes an AI-first approach—leveraging artificial intelligence tools and existing high-quality content libraries rather than building curriculum from scratch—to deliver scalable, high-impact learning experiences across a fast-growing healthcare technology organization.

The L&D Partner owns three core pillars: general employee onboarding (partnering closely with the Customer Experience team to define where onboarding ends and revenue-focused Enablement begins), management and leadership development (including ownership of HHAeXchange’s management development program, LeadWell), and emerging development needs across the business. This role serves as the connective tissue between People & Culture and the CX/Enablement function, ensuring content is shared, approaches are aligned, and the employee experience is seamless from Day 1 through career progression.

• Leverage AI tools (e.g., content generation, adaptive learning platforms, analytics) to curate, personalize, and scale learning programs across the organization rather than developing all content from scratch.
• Continuously evaluate and integrate emerging AI capabilities, third-party content libraries, and digital learning platforms to maximize reach and minimize time-to-competency.
• Build an internal framework for when to curate versus create, ensuring quality and brand alignment across all learning experiences.

• Own the enterprise-wide onboarding experience for all new hires, ensuring a consistent, engaging, and efficient first 90 days.
• Partner with the Customer Experience/Enablement team to define clear handoff points: where general onboarding ends and role-specific Enablement begins for revenue-focused positions (Sales, Customer Success, Implementation).