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Learning and Development Manager
Westrock Coffee
Conway, USA
Full-time
Senior · 5+ years experience
Onsite
Discovered 1 weeks ago
LMS
Free
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LMS
Key Skills for This Role
LMS
Full Job Posting
- Identifies training needs through job analysis, appraisals, and consultations with managers.
- Designs and develops comprehensive training programs including technical, safety, and soft skills training.
- Designs and develops training materials, instructor guides, manuals, training aids, E-learning, self-directed programs, evaluation/assessment materials, tools, in collaboration with the Director of Operations.
- Recommends and coordinates updates to existing training material to ensure continuous improvement of learning content and delivery techniques.
- Recommends curriculum, course content and development schedules in support of achieving development roadmap.
- Develops project schedules and is responsible for determining and acquiring resources needed.
- Manages Train the Trainer programs for manufacturing.
- Plans and delivers training programs, using methods such as classroom training, e-learning, workshops, on-the-job training, and conferences.
- Develops training/change management strategies for the implementation of new processes by working closely with management to fill the voids, enhance hi-potential development and help the organization to effectively foster an environment creating growth & opportunity for employee development.
- Monitors and evaluates the effectiveness of training programs.
- Gathers feedback and makes necessary adjustments to improve programs.
- Identifies, assess, and recommends ongoing and/or new training aligned with philosophy and business need.
- Assists the Director of Operations in assessing the effectiveness of individual and leadership programs by making recommendations and modifying programs and materials based upon the results of training effectiveness metrics and quality review results.
- Identifies, implements, and integrates selected assessment tools (competencies) into development programs.
- Identifies and analyzes knowledge and performance gaps and implements solutions.
- Oversees management of the LMS, regarding required training(s).
- Evaluates organizational performance to ensure that training meets business needs and improves performance.
- Evaluates training materials prepared by instructors, such as outlines, text, presentations, or handouts.
- Ensure all training programs comply with regulatory requirements.
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