Lean Six Sigma Manager

Essential Functions:

We deliver on our promise every day to protect livelihoods and futures. We do this through our value-based work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents and vendors.

1. Leads and manages all LSS portfolio of projects including the selection of projects, training and development of Green/Black belts, application of Lean and Six Sigma methodologies, and program development initiatives and events.

2. Provides coaching, support, and training to individual contributors in order to incorporate Six Sigma methodology and analytics into organizational operations, accomplish business objectives, promote adoption and improvement of LSS methods and practice.

3. Works with VP Strategy, Planning, Data, Innovation to assess and develop consistent LSS program objectives, goals, and scope. Identify projects within the program to continually improve best practices and process improvements.

4. Works with departmental leadership to plan and develop guidelines, targets, and standards used for maintaining business metrics, including the monitoring, and measuring of and reporting of all aspects of the LSS program deliverables and outcomes.

5. Maintains the project development, completion, and implementation schedule by working with the IT business relations consultants to see that requirements are completed, signed off and delivered as required by the project schedule.

6. Coordinates the business side activities necessary for the completion of business plans affected by LSS projects. Serve as the primary contact for Green/Black belts seeking clarification of methodologies and tools related to the identified projects.

7. Assists individual contributors in obtaining Project Champion, Management, and Certifying organization’s acceptance of completed LSS projects.

8. Proactively manage any vendor relationship and LSS certifying organizations to maintain current and relevant training material and tools for the program.

9. Maintains proficiency in all areas of the Lean Six Sigma program materials and tool sets.

Non-Essential Functions:

Perform other job-related duties or special projects as assigned.

Develop and deliver training as needed.

Progress toward professional education and development is expected. (Master Black Belt)

Progress toward industry education is expected. (CPCU, LOMA)