Lead the planning, marketing, recruitment, execution, evaluation, and continuous improvement of an assigned portfolio of Leadership Center programs.
Develop annual program plans, timelines, budgets, communications, curriculum and operational strategies that support participation, engagement, revenue, and organizational goals.
Manage the complete participant experience, including recruitment, applications, class selection, registration, invoicing, communications, program delivery, and post-program engagement.
Coordinate all aspects of program execution, including venues, facilitators, speakers, experiential learning, catering, tours, materials, vendors, volunteers, and onsite logistics.
Design, develop, and continuously improve curriculum, participant resources, and learning experiences based on participant feedback, leadership trends, and organizational priorities.
Monitor program budgets, sponsorship fulfillment, revenue, expenses, participant evaluations, and performance metrics to ensure operational excellence and continuous improvement.
Build and maintain relationships with employers, alumni, facilitators, sponsors, community organizations, venues, and regional leaders to strengthen programs and expand participant engagement.
Represent the Leadership Center throughout the community by promoting programs, meeting with prospective participants and employers, and identifying opportunities to increase participation and regional impact.
Advance the Cincinnati Chamber's commitment to diversity and inclusion by intentionally recruiting participants who reflect a broad range of backgrounds, experiences, industries, and perspectives.
Stay informed on leadership development trends and recommend innovative ideas that strengthen the Leadership Center's portfolio of programs.
Partner with the Leadership Center Director to evaluate program outcomes, identify opportunities for innovation, and implement continuous improvements.
Collaborate with Marketing & Communications to increase program awareness, enrollment, participant engagement, and storytelling.
Support C-Change, Leadership Center alumni initiatives, and other Leadership Center and Chamber priorities as assigned.
Maintain accurate participant records, budgets, evaluations, and performance metrics to support organizational planning and decision-making.
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Work collaboratively across the Chamber to ensure alignment, seamless execution, and an exceptional customer experience.
Serve as an engaged member of both the Leadership Center and Cincinnati Chamber teams, contributing to a culture of collaboration, shared accountability, and organizational success.
Represent the Chamber at events, meetings, and community initiatives while supporting organizational priorities beyond assigned programs.
Builds authentic relationships and enjoys connecting people, organizations, and ideas.
Is highly organized and manages multiple priorities with exceptional attention to detail.
Thinks strategically while executing with excellence.
Demonstrates initiative, creativity, curiosity, adaptability, and sound judgment.
Thrives in a collaborative, entrepreneurial environment and embraces shared accountability.
Represents the Cincinnati Chamber and Leadership Center with professionalism, enthusiasm, and integrity.
Bachelor’s degree in Program Management, Business Administration, or a related field.
Proven experience in program management, with a focus on participant recruitment.
Strong organizational and communication skills.
Ability to manage multiple tasks and deadlines effectively.
Experience working in a diverse and inclusive environment.
About Cincinnati USA Regional Chamber
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