Lead Technology Manager - Tech Ops

We are looking for a highly driven and execution-focused Lead Program Manager to handle multiple strategic programs and cross-functional initiatives in a fast-paced NBFC startup environment. This role requires a strong blend of program execution, stakeholder management, process governance, operational rigor, and people leadership.

The ideal candidate should be capable of independently driving large programs/streams end-to-end while also mentoring junior program managers managing parallel workstreams. The role demands someone who thrives in ambiguity, handles high-pressure situations effectively, demonstrates strong ownership, and is willing to roll up their sleeves to get things done on the ground.

This is a high-impact role requiring collaboration across business, operations, product, technology, risk, compliance, and leadership teams.

Independently lead and execute multiple strategic programs/workstreams with complete ownership.

Define program plans, milestones, dependencies, risks, and execution frameworks.

Ensure delivery within committed timelines, scope, and quality benchmarks.

Drive execution rigor across cross-functional teams in a fast-moving startup environment.

Track progress through structured governance mechanisms and periodic reviews.

Mentor and oversee junior program managers managing independent streams.

Provide guidance, prioritization support, escalation handling, and execution coaching.

Build accountability and execution discipline across the program management team.

Design, implement, and optimize scalable operational and execution processes.

Establish governance frameworks, reporting cadences, and review mechanisms.

Continuously identify process gaps, inefficiencies, and improvement opportunities.

Manage senior leadership stakeholders with confidence, clarity, and professionalism.

Drive alignment across business, product, operations, risk, compliance, and technology teams.

Proactively identify risks and manage escalations with structured problem-solving approaches.

Be assertive in handling scope creep while balancing business priorities and delivery commitments.

Run Scrum ceremonies, daily stand-ups, sprint reviews, and execution governance calls.

Coordinate across multiple teams to unblock dependencies and ensure execution continuity.

Operate effectively in chaotic or ambiguous situations while maintaining delivery focus.

Demonstrate strong ownership mindset and bias for action.

Be willing to work hands-on and contribute at ground level when required.

Thrive in startup environments with evolving priorities and rapid execution cycles.

Prior experience or understanding of the NBFC, FinTech, Lending, Financial Services, or Banking domain is plus.

Familiarity with operational processes, risk/compliance coordination, or lending ecosystems will be an advantage.

Strong execution orientation with “get things done” attitude.

Comfortable working in startup and high-growth environments.

Ability to balance strategic thinking with operational execution.

High resilience and composure during chaotic situations.

Strong interpersonal and leadership capabilities.

Positive attitude, adaptability, and collaborative mindset.

Hybrid work model based out of Bengaluru.

Candidates should either be based in Bengaluru or willing to relocate.

You are someone who:

Can independently run large programs with minimal supervision.

Can lead people while staying deeply involved in execution.

Brings structure to ambiguity.

Is comfortable challenging scope creep and driving accountability.

Can effectively engage senior stakeholders while also working closely with execution teams.

Thrives in startup environments where agility, ownership, and resilience are critical.