Lead Technical Program Manager - Operating Model Enablement Strategic Engagement & Activation

Job responsibilities

• Lead cross-functional, enterprise-scale programs aligned to Global Technology and Operating Model Enablement priorities, driving end-to-end execution and stakeholder alignment.
• Design and deliver engagement strategies that build awareness, accelerate adoption, and sustain behavior change across diverse audiences.
• Build trusted-advisor partnerships with senior leaders (Product, Engineering, Tech Center leadership) and strategic partners to shape priorities and unblock outcomes.
• Develop scalable operating frameworks, playbooks, activation models, and governance routines that can be reused across Global Technology organizations.
• Facilitate strategic planning sessions, workshops, leadership forums, and executive communications to drive clarity, commitment, and coordinated action.
• Translate complex technology strategy into clear, compelling narratives; create executive-ready presentations, messaging frameworks, and thought-leadership content.
• Drive enterprise awareness campaigns spanning AI, developer productivity, operating model transformation, learning initiatives, and culture programs.
• Build and activate communities of practice and ecosystems (ambassador networks, mentorship programs, practitioner forums) to increase participation, knowledge sharing, and cross-functional collaboration across global teams.
• Define success metrics and continuous-improvement loops; monitor adoption, engagement, satisfaction, and value realization, and deliver data-driven insights and recommendations to senior leadership.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills