Lead Technical Program Manager, ITC

You will champion delivery excellence across Supply Chain & Planning Technology by driving consistent operating standards, delivery frameworks, and execution practices. Your work will provide clear visibility into team health, program execution, and operational effectiveness so leaders and teams can make better decisions, address risks sooner, and continuously improve how teams deliver.

Sub-Domain Delivery Partnership — Operate in close partnership through a dotted line relationship with the Domain Portfolio & Operations Leader to facilitate delivery within the sub-domain and help translate operating standards into practical execution.

Agile Tools and Standards — Drive consistent use of agile tools, program standards, and delivery practices, including Jira, Confluence, and related operating mechanisms.

Quarterly Planning Readiness — Support the quarterly planning process and facilitation by ensuring teams are prepared, aligned, and set up for successful execution.

Dashboards, Reporting, and Insights — Create and maintain dashboards and reporting that provide transparency into team performance, progress, and risks; use insights to highlight gaps and drive improvements.

Operational Improvement — Actively surface inefficiencies or gaps in squad operations and work with teams to implement practical improvements that increase delivery effectiveness and predictability.

Change Management — Lead adoption and change management of new tools, processes, and ways of working so teams understand what is changing, why it matters, and how to apply it.

Product and Engineering Partnership — Co-create and collaborate with Product and Engineering partners to evolve squad operating standards and agile ways of working.

AI-Enabled Ways of Working — Identify and drive operational and process improvements that increase efficiency, consistency, and effectiveness across SCPT, using AI-enabled tools to experiment, learn, and scale what works.

Program Delivery Support — Support program delivery within the sub-domain on an ad-hoc basis in alignment with the Domain Portfolio & Operations Leader.

Initiative Program Partnership — Partner with Initiative Program Managers, where applicable, to facilitate delivery and support program objectives.

Local Execution for Cross-Domain Work — Drive and support local execution of cross-domain or SCPT-wide programs during local business hours.