Lead Technical Program Manager, Applied AI - Markets Operations

Preferred Qualifications, Capabilities, and Skills

• Exposure to AI or agentic systems running in production, including an understanding of what is different about measuring them.
• Experience delivering platform or infrastructure programs where consumers are internal engineering and operations teams.
• Experience partnering with controls, risk, or internal audit on technology delivery evidence and readiness.
• Familiarity with operations processes in markets, banking, or other transaction-heavy environments.
• Experience deriving delivery reporting from engineering systems rather than manual status collection.
• About the team: Applied AI builds and runs the governed agentic platform that Markets Operations is being rebuilt on, including case orchestration, agent serving, context and memory, a policy engine that enforces controls deterministically outside the model’s reach, a governed gateway to firm systems, and an operator interface where people supervise and correct what agents do. Several operational solutions run on the platform today, with more committed.