Lead Software Engineer (Chorus Dev) - PA26ITOFFQ3060

Support, configure, and troubleshoot CI/CD pipelines (primarily Jenkins).

Contribute to automation efforts using Bash, PowerShell, Python, or similar scripting languages.

Work with version control practices (Git, GitHub) and associated tooling such as SonarQube, Nexus IQ/Lifecycle, and ServiceNow.

Assist with release activities, deployment frameworks, and change/incident management processes.

Application & Infrastructure Support

Support and troubleshoot Chorus application and web servers including IIS, JBoss, and Apache.

Analyse logs and trace failures to identify issues across multiple environments.

Work with APIs, service endpoints, authentication flows, and service‑to‑service communication patterns.

Identify root causes across environmental, configuration, dependency, infrastructure, or data-related domains.

Testing bug fixes and assisting with production deployments

Monitoring & Observability

Use monitoring and alerting tools (Elastic, Dynatrace) to analyse performance or integration issues.

Detect and diagnose certificate failures, trust chain issues, and authentication misconfigurations.

Collaboration & Delivery

Participate in cross‑functional delivery teams alongside Developers, QAs, BAs, Architects, and Platform/Infrastructure teams to deliver Workflow solutions

Support client-facing workshops and communicate Chorus technical changes clearly to non‑technical and business stakeholders.

Ability to work with Testers to ensure Quality delivered solutions

Experience in Chorus Workflow Development and solutions

Experience with Application workflows, Model Analysis and Administration workspace

Knowledge of Analytics (Chorus Reporting)

Continuous Improvement & Documentation

Contribute to process improvement and environment reliability initiatives.

Maintain structured documentation including environment diagrams, runbooks, and change impact assessments.

Ensure high standards of quality, operational consistency, and repeatability across supported environments.

Experience and Skills

Essential

Mid-level system administration experience across Windows Server and Linux.

CI/CD experience including Jenkins and automated deployment processes.

Experience with Workflow and the Chorus application

Scripting proficiency in Bash, PowerShell, or Python.

Programming/database competency: C#, Python, MS SQL, Oracle SQL.

Chorus or Workflow Development knowledge or experience

Strong understanding of: Operating systems internals Logs and service management Scheduled tasks/cron Permissions and access models Resource monitoring

Operating systems internals

Logs and service management

Scheduled tasks/cron

Permissions and access models

Resource monitoring

Networking fundamentals: DNS, routing, firewall rules, load balancers, certificates.

Experience with IIS, JBoss, Apache, and API-based integrations.

Experience supporting SFTP/SSH and secure authentication methods.

Monitoring tools: Elastic, Dynatrace.

Source control: Git.

Desirable (good to know)

Knowledge of enterprise release & change management processes.

Exposure to disaster recovery and production support operations.

Familiarity with dependency mapping, secrets handling, environment variables and config file management.

Personal attributes

Strong analytical and problem-solving skills with the ability to isolate and diagnose complex environment issues.

Ability to communicate effectively with both technical and non‑technical stakeholders.

Capable of managing competing priorities during releases, outages, or urgent issues.

Collaborative mindset with the ability to work effectively within cross‑functional teams.

Structured, detail-oriented approach to documentation and operational processes.

Demonstrates accountability, customer focus, and trust-building behaviours.

Ability to independently problem-solve and lead the software solution implementation end to end.

Key behaviours:

Instils Trust – contribute to building a safe learning environment in the business where the team can be listened to and understood.

Collaborate – Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes.

Ensure Accountability – Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued

Customer Focus – Must understand customer and partner needs from both a functional and operational perspective.

Communicate Effectively – Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.