Lead Quality Assurance Engineer

Knowledge, Skills & Abilities

• Strong understanding of software testing methodologies, tools and best practices.
• Proven ability to analyze complex systems, identify risks and define mitigation strategies.
• Strong troubleshooting and problem-solving skills in both manual and automated testing contexts.
• Hands-on experience in developing and maintaining automation scripts and frameworks.
• Mentors junior and mid-level QA engineers; reviews their test cases and automation scripts; provides constructive feedback and guidance.
• Understands and executes basic performance tests (e.g., JMeter). Aware of OWASP standards and ensures basic security checks are covered in QA processes.
• Able to trigger, monitor, and troubleshoot test automation runs in CI/CD pipelines. Collaborates with DevOps to maintain seamless QA automation integration.
• Oversees setup and stability of QA environments. Coordinates with DevOps and environment teams to ensure test readiness.
• Represents QA in project meetings, sprint ceremonies, and release discussions, ensuring QA deliverables are aligned with project goals.
• Ensures consistent documentation of test cases, issues, and automation updates. Maintains project-level QA documentation and contributes to process improvement.
• Reviews requirements and provides early input on testability and quality risks. Facilitates test case review discussions.
• Contributes to high-level estimates and resource planning for QA efforts. Validates estimates provided by the team.
• Working knowledge of how AI/GenAI can be applied across the SDLC — particularly in test design, automation maintenance, and defect analysis — and awareness of associated risks (e.g., over-reliance on AI-generated tests without proper validation).

Soft Skills

• Excellent communication and stakeholder management skills.
• Organized, proactive, and outcome-driven approach.
• High level of ownership, accountability and attention to detail.
• Empathy for end users and strong business understanding.
• Adaptability to evolving tools, technologies and processes.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Acts as the QA point of contact for the project. Communicates testing progress, risks and blockers clearly to stakeholders.
• Foster a positive, collaborative and accountable team culture that promotes ownership and innovation.

Essential Job Functions