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Lead Qualification Specialist
Domino Printing Sciences plc
Remote, USA
Full-time
Entry
Remote
USD 40000-50000 yearly / year
Discovered 1 weeks ago
Salesforce
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Key Skills for This Role
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- Receive and triage all inbound leads (solutions inbox, web form fill-ins, live chat on the Domino NA website, inbound phone/email) promptly.
- Qualify inbound leads using marketing’s lead-scoring criteria; reach out to further qualify where needed before passing to sales.
- Route qualified leads to the correct Account Manager or National Account Manager with a clean, warm handoff and complete intake data.
- Manage the inbound-to-SRL process and ensure no qualified lead is left unworked.
- Maintain data quality and hygiene at the point of intake (accurate, complete, de-duplicated records).
- Support trade-show and event lead capture and follow-up.
- Escalate inbound leads that need outbound development (e.g. a high-value account a campaign re-engaged) to the Marketing Manager, who may route them to the Lead Generation Specialist.
- Travel to support tradeshows, training and departmental objectives (~10%)
- High school diploma with some college course work, preferred
- Proven successful sales/telemarketing experience
- Some working experience in a B2B environment; experience in coding/marking/labelling equipment is a significant advantage
- Fast, organized, and accurate, able to handle inbound volume without dropping anything.
- Clear communicator, comfortable making qualifying outreach by phone and email.
- Detail-oriented with good data discipline in a CRM.
- Eager to learn the business and grow toward outbound development / inside sales.
- Salesforce familiarity (or fast ramp); process can be learned from existing documentation.
- Sedentary work. Sedentary work involves exserting no more than 10 pounds of force at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. A certain amount of walking and standing may be necessary in carrying out job duties.
• General Office Environment
- PPO and High-Deductible Health Plans
- Health Savings Account with Employer Contributions
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