Lead, Procure to Pay Operations

Describe a time when you led a Procure-to-Pay, purchasing, accounts payable, or transactional services team through a significant operational challenge or change. What actions did you take, how did you engage stakeholders, and what outcomes were achieved?

Describe a time when your team was not meeting a key operational KPI or service standard. How did you identify the root cause, support your team to improve performance, and what measurable results were achieved?

Please respond to each question separately, with a maximum of 500 words per question . Use specific examples that demonstrate your capability to:

Lead and develop teams.

Build effective stakeholder relationships.

Analyse and solve complex operational problems.

Drive continuous improvement and change.

Apply Procure-to-Pay knowledge and governance requirements.

These questions are aligned to the key accountabilities and focus capabilities of the role, including Manage and Develop People, Work Collaboratively, Influence and Negotiate, Think and Solve Problems, and Procurement and Contract Management .

We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we encourage applicants to provide genuine responses in their own words

Additional information

HealthShare NSW assesses candidates in line with the NSW Public Sector Capability Framework, which describes the capabilities and behaviours required for roles across the NSW public sector. The specific capabilities for this role are outlined in the Position Description. Learn more: https://www.nsw.gov.au/nsw-government/public-sector-capability-framework

If successful following the application close date, you will be required to attend interview/complete comparative assessment as well as reference checks

Candidates must have Australian work rights (citizens, permanent residents, or valid work visa). Permanent roles are open to Australian citizens and permanent residents, while temporary and casual roles welcome applicants with a visa.

An eligibility list from this recruitment may be created for future casual, permanent, or temporary full-time or part-time positions within the next 6 months.

Contact information

Please contact Benjamin Tye - Benjamin.Tye@health.nsw.gov.au if you have any questions about this role. Any career portal support questions can be directed to our customer service team at 1300 679 367.

For Aboriginal candidates who would like to talk to a HealthShare NSW Aboriginal Workforce Consultant , please contact HSNSW-AboriginalWorkforce@health.nsw.gov.au Support is also available through the Stepping Up website.

Please let HSNSW-Diversity@health.nsw.gov.au know if you need any adjustments to the recruitment or interview process (e.g. physical accessibility, interview setup, or scheduling). Candidates with a disability can also use this email for confidential advice and support during the recruitment process.