Lead Principal Technical Program Manager

– Shapes and leads both technical and non-technical programs and highly complex, cross-organizational programs impacting products and business.

– Guides and mentors program staff (e.g., development, release management, customer success), providing expert technical support and strategic direction on removing barriers, including risks and issues in workflows.

– Provides guidance on developing and maintaining comprehensive program documentation (e.g., status reports, program plans) and develops risk mitigation strategies.

– Ensures attention to detail, including security and quality, in program management, from planning to execution and reporting.

– Chairs regular program status meetings, fostering collaboration and driving effective communication across teams and leaders.

– Partners with leadership to set service level agreements (SLAs) and productivity benchmarks aligned with long-term business goals.

– Shapes and leads forecasting program demands, funding, and resourcing.

– Leads the deployment of change management for programs, such as priority, scope, scheduling, development, requirement changes, and support.

– Drives the management of and responses to issues, bottlenecks, and risks, serving as a point of escalation for all issues.

– Develops plans based on the results of cost assessments, benefits analysis, and return on investment (ROI) to improve decision-making and risk mitigation strategies.

– Makes strategic decisions, balancing business needs, technical constraints, and long-term goals.

– Removes critical blockers for the program and determines optimal technical and resource options to drive the successful delivery and adoption of solutions.

– Shapes program improvement strategies, leveraging best practices to drive transformational change and optimize processes across the LOB.

– Leads the development and optimization of program objectives and workflows, while orchestrating the deployment of cross-functional solutions to address complex business problems.

– Collaborates with management to innovate and optimize processes and procedures to drive achievement of LOB goals.

– Champions LOB-wide integration of continuous improvement within programs, ensuring alignment of insights across many workstreams with business objectives and operational efficiency goals.

– Establishes and champions best practices for leveraging data insights at scale, influencing senior leadership decisions.

– Leads the development of innovative business-critical improvements to the solution's availability and reliability.

– Iterates processes based on feedback and KPIs, analyzing results through retrospectives.

– Defines requirements and configurations of existing and new development tools, where applicable.

– Shapes collaboration across multiple teams, ensuring alignment of priorities and program goals.

– Leads process improvements across the LOB, working with senior leaders to implement team-wide efficiency-driven solutions.

– Communicates strategic program updates and insights to leadership teams, shaping decisions at the LOB level.

– Develops and refines engagement approaches for key stakeholders, ensuring informed decision-making at scale to improve program planning and execution.

– Shapes and leads programs to optimize organizational efficiency.

– Provides visionary technical direction and mentorship to cross-functional teams.

– Drives transformative change at all levels of the LOB, from initiation through delivery, while ensuring alignment with strategic goals.

– Ensures that the program team and other stakeholders are aligned with the program goals and motivated, identifying and addressing conflicts and issues.

– Shapes and directs the automation of comprehensive reporting, collaborating with development teams to drive continuous improvement of reports, dashboards, forecasts, and models for program execution.

– Utilizes data insights to solve highly complex problems impacting the success of the program(s), including adherence to SLAs.

– Conducts analysis on a large number of data sources with high complexity, which may include competitive analysis, trend analysis, and KPI analysis, to drive data-informed decisions to support the program goals, presenting findings with immediate teams stakeholders.

– Shapes the strategic direction of collaboration efforts across stakeholder teams for high-impact programs.

– Serves as a trusted advisor to senior stakeholders, ensuring alignment between program priorities and business objectives.

– Defines strategies for enhancing customer engagement, aligning service offerings with evolving business needs.

– Drives large-scale product and process enhancements, influencing and guiding the LOB.

– Develops and presents advanced strategies to mitigate risks to customer satisfaction, assessing the impact of mitigation efforts on broader group objectives.

– Leads the alignment of varied priorities and Oracle commitments, ensuring optimal coverage and response to customer needs, minimizing organizational risk to programs.

– Manages and provides direction on timelines, deliverables, and budgets when applicable for critical high-impact projects or initiatives that impact the line of business, ensuring timely completion and adherence to requirements. Anticipates and plans for shifts in resources or timelines based on changing business priorities, ensuring optimal outcomes.

– Influences cross-functional leaders and external stakeholders to gain alignment on strategic objectives. Fosters partnerships with key business leaders, stakeholders, and/or customers, identifying opportunities for expanding partnerships and promoting long-term organizational success. Champions transparency and inclusivity by actively seeking, listening to, and incorporating diverse perspectives.

– Leads specialized, advanced problem-solving efforts, serving as an escalation point for complex issues. Guides others to leverage innovative data-driven techniques to address ambiguous or novel issues, identify root causes, and drives the implementation of solutions that prevent future issues.

– Leverages deep industry knowledge and expertise to serve as a thought leader within the organization. Contributes to the advancement of the field or industry through thought leadership (e.g., conference presentations, white papers, research contributions). Maintains and evolves expertise in relevant areas by proactively monitoring emerging trends, technologies, and industry standards, ensuring the organization remains current with best practices. Champions continuous learning and knowledge sharing, promoting professional development across teams. Applies new knowledge to drive advancement and mentors others to do the same.

– Develops innovative solutions and drives the implementation of ideas that increase the efficiency and effectiveness of processes, protocols, and workflows across the organization. Evaluates effectiveness of updated approaches and methods for continued improvement to enhance efficiencies and ensure changes align with organizational goals. Designs and develops metrics to measure success of improvement initiatives.

– Serves as a subject matter expert regarding talent needs and organizational talent strategy. Imparts leadership and expert knowledge throughout the talent development pipeline including candidate interviews, candidate assessment, and hiring decisions, ensuring alignment with organizational talent strategy.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.