Lead Platform Engineer - Salesforce

D360 pipeline: Own the maintenance and growth of the D360 pipeline as it relates to Salesforce, and its integration with the rest of the platform.

AI operations: Set direction for the platform's emerging AI operations agenda, including agent registry, observability, and evaluation baselines, and alignment of Agentforce agents to shared standards.

Shape the approach where there is no established playbook, then build the plan to deliver it.

Engineering standards and enablement: Contribute to Xero's engineering standards and frameworks, and work closely with engineering leadership to apply them across the platform and the pods that build on it.

Identify capabilities that need to be grown and enable delivery teams to adopt them.

Where and how you can work

Based in Melbourne, you'll ideally work 1 day per week in our office (typically Thursday), giving you the flexibility to focus on deep technical work whilst staying connected to the team and collaborating face-to-face on strategic initiatives.

Here are some of the things we are looking for

You bring technical leadership experience delivering and operating Salesforce solutions at enterprise scale, with a platform-engineering mindset—building for and enabling other engineering teams, not just end users

You have depth and breadth of knowledge as a Salesforce developer.

You’re interested in remaining hands-on but are comfortable with planning, and with delegating execution to a team of capable engineers.

You've owned CI/CD pipelines and release-engineering modernisation across major release cycles, with hands-on experience in GitHub, SFDX, and test automation

You're able to make code and design decisions across multiple teams' products and lead or facilitate discussions on application and platform architecture

You have expertise in distributed systems architecture and experience scaling and hardening platforms that many teams depend on, with a proven track record in security posture ownership

You bring exposure to AI and agent platforms (such as Agentforce) and understand AI operations concepts like observability and evaluation—plus the appetite to set direction in a greenfield space

You understand ‘servant leadership’ and will both support and role-model a high-trust, high-performing culture.

You're a strong coach and mentor who can elevate the capability of engineers across multiple disciplines whilst ensuring platform and pod work meets Xero's engineering standards

Apply even if your experience isn't a perfect match!

At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.