LEAD NETWORK ENGINEER - Information Technology

Install, configure, and manages the authentication software (RADIUS) for VPN and WiFi networks.

Manages and maintains the VoIP soft switch that controls all VoIP phones on the County network.

Manages and maintains the County’s Enterprise Voice Mail system.

Make basic changes to the VoIP Call Center systems – move, add, change for Call Center agents.

Install, configure and maintains network management software to proactively monitor all layer two (2) and layer three (3) network devices.

When requested, assist other County IT personnel in trouble-shooting application performance issues and errors.

This is usually done by performing a packet trace and analyzing the output.

Provides research and development of new products related to improving network availability, performance and mobility.

Test new technologies and develop County standards for network equipment and protocols.

Seeks approval, of these proposed standards from the Tarrant County IT Technical Committee.

Performs other duties as assigned.

Knowledge, Skills, & Abilities: Excellent customer service and communication skills, both verbal and written.

Ability to work in a fast-paced environment.

Must be able to stay organized and know how to prioritize the workload.

Ability to work independently and as part of a team.

Competency with computers and Microsoft Office 365 Suite.

Advanced analytical skills.

Hands on advanced working knowledge of the information technology tools and environments currently in use and/or planned for use in the near future for support of County networks.

Strong organization skills Ability to solve problems accurately, completely and quickly if necessary Ability to coordinate various activities simultaneously, make decisions and work without direct supervision Participate in and/or manage multiple projects concurrently without loss of quality on any project

• Install, configure and maintain Access layer Ethernet switches for 90% of the Local Area Networks (LANs) in the downtown campus and remote locations. Designs and implements fault-tolerant star topologies for the LANs. Use Virtual LAN (VLAN) technologies to make the most efficient use of available network ports.
• Install, configure, and maintains all Distribution and Core layer routers/switches that connect sixty-six (66) County buildings or offices.
• Design, implement and maintains communications network for large multi-story buildings utilizing fiber optics, cooper and wireless technologies.
• Manages route advertisement between all County routers via the EIGRP protocol.
• Manages the leased connectivity for the County Wide Area Network (WAN) that includes Point to Point T1 service, ISDN, Frame Relay, and ATM. The position will also manage the licensed microwave links that exist in the Tarrant County WAN.
• Design, implement, and manages all County WiFi networks (802.11x).
• Install, configure and manages the County network layer Firewalls facing the public Internet.
• Install, configure, and manages remote access into the County network using Virtual Private Network (VPN) and centralized Dial-up technologies.
• Install, configure, and manages the authentication software (RADIUS) for VPN and WiFi networks.
• Manages and maintains the VoIP soft switch that controls all VoIP phones on the County network. Manages and maintains the County’s Enterprise Voice Mail system. Make basic changes to the VoIP Call Center systems – move, add, change for Call Center agents.
• Install, configure and maintains network management software to proactively monitor all layer two (2) and layer three (3) network devices.
• When requested, assist other County IT personnel in trouble-shooting application performance issues and errors. This is usually done by performing a packet trace and analyzing the output.
• Provides research and development of new products related to improving network availability, performance and mobility. Test new technologies and develop County standards for network equipment and protocols. Seeks approval, of these proposed standards from the Tarrant County IT Technical Committee.
• Performs other duties as assigned.
• Excellent customer service and communication skills, both verbal and written.
• Ability to work in a fast-paced environment.
• Must be able to stay organized and know how to prioritize the workload.
• Ability to work independently and as part of a team.
• Competency with computers and Microsoft Office 365 Suite.
• Advanced analytical skills.
• Hands on advanced working knowledge of the information technology tools and environments currently in use and/or planned for use in the near future for support of County networks.
• Strong organization skills
• Ability to solve problems accurately, completely and quickly if necessary
• Ability to coordinate various activities simultaneously, make decisions and work without direct supervision
• Participate in and/or manage multiple projects concurrently without loss of quality on any project