Lead Network Engineer - Backbone Engineering

As a Lead Network Engineer at Salesforce, you will be part of the Infrastructure Strategy and Data Center Operations team, a dynamic, global team delivering and supporting technology infrastructure in the Salesforce Global Network to meet the substantial growth needs of the business.

In this role, you will collaborate with field teams, vendor sourcing teams, Global Network Operations teams, and application owners who are delivering innovative solutions in an agile, and dynamic environment.

A successful candidate will have the ability to communicate and demonstrate both deep and broad knowledge across multiple areas of information technology in support of a SaaS infrastructure.

We are looking for enthusiastic technologists who thrive on efficiency by contributing to the development of standards, processes, and automation requirements that lead to operational excellence

The Backbone Engineering team is responsible for network capacity and connectivity strategy for the Salesforce core network, including peering relationships, capacity planning, decision making for new PoP builds.

The team is also responsible for the design and maintenance of backbone routing architecture including any automation to make configuration changes easier and more predictable.

The Salesforce Backbone is the architecture over which Salesforce customers transit to have access to their Salesforce applications and data.

Customer success and trust are beacons for how the team approaches engineering on the Salesforce core network.

Act as a liaison with the vendor sourcing team

Helping to develop and maintain metrics on our capacity vendors

Project managing new capacity installs with various teams including sourcing and field engineering

Updating the network and associated datastores for capacity additions and decommissions

Work with various teams to provide feedback, document, and implement various new network designs

Developing in Python, Ansible for network configuration automation

Work with our connectivity partners and customer engagement teams for any customer troubleshooting issues

Help with BGP peering relationship management and peering network design