Lead ML Operations Engineer

Experience Minimum 5+ years of experience in Machine Learning, Data Science, AI Engineering, or related roles, with exposure to GenAI and LLM-based solutions.

Education & Certifications Bachelor’s or Master’s degree in Computer Science, Data Science, AI, or related field. Relevant certifications in AI/ML or cloud platforms are desirable.

ML & LLM Expertise Strong understanding of ML and LLM concepts including prompt engineering, RAG, agent-based systems, and conversational AI.

Copilot / GenAI Platforms Hands-on experience or strong exposure to Microsoft Copilot, Copilot Studio, or similar enterprise GenAI platforms.

Product Ownership / Delivery Experience Experience managing product backlog, prioritization, and stakeholder engagement for AI or digital products.

AI Champions / Federated AI Model Exposure Experience working in federated AI environments or enabling business users to build and scale AI solutions.

AWS & Snowflake Exposure (Supporting Role) Working knowledge or project exposure to AWS and Snowflake, including data integration, ML workflows, and enterprise data platforms.

Governance & Compliance Understanding of AI governance processes (PIA/BIA, security, privacy, DLP).

Agent Lifecycle & Platform Understanding Experience or familiarity with agent development, deployment, environment management, and monitoring.

Technical Skills Proficiency in Python and SQL with ability to analyze data and evaluate AI outputs.

Leadership & Communication Strong stakeholder management and ability to work across business and technical teams.

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.