Lead Functional Developer Microsoft Dynamics Customer Engagement (CE)

Job Description:

Job Responsibilities and Requirements

• Lead discovery sessions, stakeholder interviews, and workshops to gather and define business requirements.
• Translate business needs into functional designs, including process flows, user stories, and acceptance criteria.
• Partner with Solution Architects to design scalable, maintainable solutions aligned with enterprise standards.
• Configure and build solutions in Dynamics 365 CE and Power Platform (Dataverse, model-driven apps, business rules, Power Automates)
• Conduct fit-gap analysis and recommend best-fit solutions with a focus on out-of-the-box capabilities.
• Guide and mentor other functional developers, ensuring consistency in design, documentation, and delivery quality.
• Support Agile delivery processes including backlog refinement, sprint planning, and prioritization.
• Collaborate with our QA team to optimize testing efforts and our support team for post implementation support
• 4+ years of experience with Dynamics 365 CE Sales, Customer Service and Field Service
• Strong experience facilitating discovery sessions and translating requirements into functional designs.
• Hands-on experience configuring Dynamics 365 CE and Power Platform solutions (Power Automates, BREs, Model Driven Apps, Workflows)
• Experience working closely with solution and enterprise architects.
• Experience with Agile methodologies and full SDLC lifecycle.
• Strong documentation skills including process mapping, user stories, and functional specifications.
• Excellent problem-solving, analytical, and decision-making skills.
• Strong communication and stakeholder management skills.
• Ability to work independently and lead functional efforts across projects.
• 15-20% Travel
• Microsoft Dynamics 365 and/or Power Platform certifications.
• Experience with integrations, APIs, and Azure services.
• Familiarity with DevOps, CI/CD pipelines, and environment management.
• Experience mentoring or leading functional teams.
• Intralox's benefit program is a major part of an employee’s total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&D insurance, long term care, tuition reimbursement, and additional voluntary benefits.
• The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.
• The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans
• Salary Range $61,100 to $165,800.