Lead Enterprise Software Engineer – Application & IT Operations

Requirements

• Technical Requirements
• Advanced expertise in operating applications on Azure and/or AWS, including networking, load balancers, DNS, certificates, storage, and messaging services. Strong knowledge of application operations in cloud environments (Azure/AWS).
• Hands-on with observability stacks (Datadog, Grafana/Prometheus, ELK/OpenSearch, Open Telemetry) and alert engineering.
• Experience with incident management, RCA, and operational troubleshooting.
• Strong practical understanding of CI/CD concepts and collaboration with release teams; experience validating releases in lower/production environments.
• Familiarity with infrastructure components: load balancers, storage networking, DNS and certificates.
• Proficiency in automation and scripting (PowerShell, Bash, Python) to build runbooks, health checks, and remediation workflows.
• Experience with deployment strategies (blue/green, rolling, canary) and traffic management.
• Security and compliance in operations: vulnerability remediation, secrets and key management, audit readiness.
• Ability to interpret logs, metrics, traces, and performance data.
• Experience managing multi-environment application lifecycles (Dev, QA, UAT, Prod).
• Infrastructure as Code (IaC): Terraform (modules, workspaces), Azure ARM/Bicep or AWS CloudFormation; policy-as-code and environment drift detection.
• Functional Requirements
• Ability to ensure 24x7 application reliability and operational excellence.
• Manage end-to-end application lifecycle including deployments, configurations, and environment health.
• Collaborate with engineering, CloudOps, and Security teams to ensure smooth operations.
• Own operational KPIs such as uptime, MTTR, change success rate, and SLA/SLO adherence.
• Perform release coordination, deployment validation, and post-release monitoring.
• Lead incident response, communication, and escalation handling.
• Participate in change management and risk assessments for all application changes.
• Maintain runbooks, SOPs, and operational documentation.