Lead Customer Success Manager

• 10+ years demonstrated experience working with a software company in a customer success manager, account management, marketing or technology role required
• 5+ years experience support enterprise / Tier 1 customers
• You’ll give us goose bumps if you have experience and/or a degree in both a technology and marketing field
• Fuel Management experience in Logistics and Invoice Reconciliation preferred
• It’s a plus if you have you worked with in a SaaS environment with CRM tools
• A bachelor’s degree is preferred, but not required.
• A Master’s degree is preferred, but not required. BEHAVIORAL COMPETENCIES
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
• Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer Focus – Builds strong customer relationships and delivers customer-centric solutions.
• Action Orientated – Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
• Plans & Aligns – planning and prioritizing work to meet commitments aligned with organizational goals. The base compensation range for this position is $96,800 to $124,600 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

Vontier partners with you and your family on your health and wellness journey.

Visit VontierBenefits.com to view our benefits.

We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance.

With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more.

Vontier is here for all stages of life.

We also offer paid time off up to 15 days each year, 13 paid holidays (including 3 floating holidays), and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting.

Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location.