greenhouse
Lead, Cloud Operations Engineering
MongoDB
Dublin, USA
Lead
Discovered 1 weeks ago
awsazuregcpjavalinuxmongodb
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
awsazuregcp
Key Skills for This Role
awsazuregcpjavalinuxmongodb
Full Job Posting
Core responsibilities
Team leadership: partner with and assist COE Management with the tasks of providing ongoing technical feedback to engineers, support their growth and creating an inclusive team environment
Execution and delivery: play a key role in guiding team members through project deliverables ensuring high quality outcomes while also assisting in meeting or resetting timelines when required
Time management: between assisting team members with day to day tasks ranging from incident to project management
Cross-functional collaboration: work closely with Product, Technical Services and R&D to surface team’s pain points and drive alignment with the goal of providing an excellent user experience to the end customer
Coordinate with Lead counterparts within Cloud Operations as well as Technical Services to ensure our uptime guarantees to the MongoDB Atlas customer base
Assist and collaborate with the team on scoping, designing, deploying and ongoing maintenance of systems that focus on reducing mean time to resolve customer incidents
Detect opportunities for streamlining the team’s day to day work by introducing and implementing opportunities for automation or time saving tooling
Coordinate and participate in weekly on-call rotation, where you will handle short term customer incidents
Requirements
- Strong leadership skills, with hands-on experience in similar roles working in small to mid sized Engineering Teams in a rapid-growth environment
- Strong diagnostic/troubleshooting process, with significant experience troubleshooting end-to-end technical issues in production environments
- Experience supervising, leading and monitoring progress of Software Development projects
- Patience, empathy, and a genuine desire to help others
- Excellent communication skills, both written and verbal
- Ability to think on your feet, remain calm under pressure, and find solutions to challenges in real-time
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at MongoDB
Senior Manager, Financial Planning & Analysis
Austin, USA
Discovered TodayFull-time
Senior Manager, Financial Planning & Analysis
New York City, USA
Discovered Today
Senior Compensation Manager
Chicago, USA
Discovered Today
Compensation Manager
New York City, USA
Discovered Today
Senior Enterprise Account Executive, Growth
San Francisco, USA
Discovered Today
Senior Enterprise Account Executive, Growth
San Francisco, USA
Discovered Today
Senior Engagement Manager
New York City, USA
Discovered Today
Forward Deployed Engineer, Industry Solutions
Toronto, CAN
Discovered Today
