Lead - Business Systems Services (Workday Technical Lead)

Design and generate customized reports and dashboards to support HR and business decision-making

Utilize Workday reporting tools to extract and analyze HR data for various stakeholders

Basic Configuration knowledge on any two Core HR, Absence, Time tracking, compensation modules with Compensation are preferable as one of the modules.

Basic implementation knowledge on maintaining business process configurations, security settings

Collaborate with HR stakeholders to identify opportunities for process improvements and system enhancements

Analyze current HR processes and propose innovative solutions to maximize the effectiveness of the Workday system

Provide ongoing support to end-users, addressing system-related inquiries and issues

Develop and conduct training sessions for HR and other relevant teams to ensure efficient and effective use of the Workday system

Manage data integrity by conducting regular audits and implementing best practices for data governance

Work on data migration and integration projects to ensure seamless flow of information across the organization

Stay informed about Workday updates, releases, and new features

Plan and execute system upgrades, ensuring minimal disruption and maximum utilization of new functionalities

Collaborate with cross-functional teams to understand requirements and implement solutions that align with organizational goals

Ensure that the Workday system is in compliance with relevant data protection and security regulations.

Monitor and address any security vulnerabilities or risks related to the Workday system

Total experience of 5-8 years

Bachelor's degree in Information Technology, Business Administration, or a related field

Proven experience as a Workday HCM system analyst, with in-depth knowledge of Workday Integrations, reporting, configuration and customization

Strong understanding of HR processes and best practices

Excellent analytical and problem-solving skills

Effective communication and interpersonal skills

Ability to work independently and collaboratively in a team environment

Experience with data management, reporting, and analytics within the Workday platform.

Knowledge of relevant data protection and security regulations

Workday certification is a plus

If you are a detail-oriented and proactive individual with a passion for optimizing HR systems, we invite you to apply for this exciting opportunity to contribute to the success of our organization.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.