Lead Associate - Bid Management 4B

Manage and complete Due Diligence Questionnaires, RFP support documents, client questionnaires, and other business development requests.

Work closely with Sales, Product Specialists, SMEs, and relevant business functions to collate, validate, and finalize required responses.

Ensure responses are accurate, complete, consistent, and aligned with approved company language, internal standards, and applicable guidelines.

Review client requirements carefully and identify areas requiring SME input, policy references, supporting documents, or additional clarification.

Coordinate with global teams to ensure quality deliverables are completed within required timelines.

Maintain and update the content library on a timely basis, ensuring approved responses remain current, relevant, and easily accessible.

Support continuous improvement of DDQ response quality, consistency, and turnaround time.

Manage the end-to-end DDQ request queue by tracking incoming requests, prioritizing tasks, monitoring deadlines, and ensuring timely completion of deliverables.

Maintain visibility of open, ongoing, pending, and completed DDQ requests through trackers, dashboards, workflow tools, or reporting mechanisms.

Design, maintain, and improve reports, trackers, and dashboards to monitor DDQ progress, request volumes, turnaround time, SLA performance, pending dependencies, and completion trends.

Prepare regular status updates, management reports, and operational summaries for leadership and key stakeholders.

Support workload planning by tracking request volumes, team capacity, deadlines, priorities, and critical deliverables.

Support process improvement, automation, and reporting enhancement initiatives related to DDQ tracking, content management, stakeholder follow-ups, and operational governance.