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Lead Assistant Manager-Order to Cash-Collections / Credit (Portfolio) Management

exl Service.com (India) Private Limited
Noida, IND
Full-time
Mid · 6+ years experience
Onsite
Discovered 3 weeks ago
Free

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Responsibilities

  • Monitor customer accounts to ensure payments are received within agreed terms
  • Maintain accurate records of customer accounts, credit limits and collection activities
  • Prepare regular reports on debtor balances, aging analysis and collection performance
  • Chase overdue invoices via emails and calls and update reports in real time
  • Liaise with all relevant departments to resolve disputes and discrepancies
  • Escalate high-risk accounts to management and recommend appropriate action
  • Prepare cash forecast files based on multiple factors
  • Need to align with cash application team to ensure correct allocation of cash receipts
  • Calls with Agency and Client to provide update on debtor report
  • Meet defined SLAs for timeliness, accuracy and responsiveness

Qualifications

  • Graduate Commerce 6-9 years of experience in Accounts Receivable (Credit Control).

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