Lead Application Support Engineer

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

• Designing and developing solutions in FIS Integrity and ATS applications
• Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor enhancements as needed
• Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
• Collaborate with internal teams to provide answers to application issues and escalate to as needed
• Validate and submit responses to requests for information from onging audits
• Review and Execute Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed
• Identify and implement automation opportunities to reduce manual effort associated with application monitoring
• Partner with development teams to provide input into the design and development stages of applications
• Execute the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g. SNOW, SF, etc)
• Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

• Minimum of 6 years of related experience
• Bachelor's degree preferred or equivalent experience

• Fluid in FIS Integrity application functionality
• particular emphasis on contract administration, cash management, payment processing, and accounting.
• Strong verbal and written communication skills Ability to work directly with Treasury end users and translate loose requirements into Integrity-based functional solutions Ability to work directly with banks to discuss file formats where needed
• Ability to work directly with Treasury end users and translate loose requirements into Integrity-based functional solutions
• Ability to work directly with banks to discuss file formats where needed
• Understanding of ISO20022 standards as relates to Statements and Payments
• Understanding of software development lifecycle including understanding of Testing Strategy and Test Script development
• Ability to write SQL queries a plus
• Knowledge of ATS & Echos preferred, with ATS expertise a plus
• Crystal Reports knowledge a plus