Lead Application Support Engineer (12-8pm EST Shift)

• Strong understanding of application support and SRE principles, including reliability engineering, observability, and incident prevention.
• Experience working in Linux and Windows environments, including process inspection, log analysis, and extensive troubleshooting.
• Familiarity with monitoring and observability tools such as Splunk and Grafana, and the ability to interpret system behavior and alerts.
• Working knowledge of SQL and ability to execute queries for analysis and troubleshooting.
• Experience with ITSM and operational tooling (e.g., ServiceNow) for incident, problem, and change management.
• Familiarity with job scheduling, containerized platforms, and modern application environments (e.g., Autosys, OpenShift).
• Understanding of security fundamentals, including certificate and password management.
• Exposure to capital markets and financial industry is required.
• Exposure to messaging, networking, or mainframe concepts is a plus.
• Experience in handling issues related AWS and associated services .
• Exposure to artificial inelegance concepts and their usage in production support
• Demonstrates clear written and verbal communication, ownership, and leadership in fast‑paced production environments.
• Comfortable operating with urgency and collaborating with global, distributed teams.
• Proactive mindset with a focus on continuous improvement, automation, and operational excellence

Serves as a dedicated technology resource for advancing DTCC’s business opportunities and providing industry thought leadership for leveraging new technology.

The goal of this new department is to partner internally with IT, our business and regulatory divisions and externally with clients, regulators, and fintech vendors, to help build new platforms and business models to advance DTCC’s mission to support the financial markets.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.

When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries.

A DTCC career is more than a good way to earn a living.

It’s the chance to make a difference at a company that’s truly one of a kind.

Learn more about Clearance and Settlement by clicking here .