Laundry Supervisor
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Key skills for this role
About the Role
Marriott International is hiring a Laundry Supervisor to oversee housekeeping and laundry operations, inspect guest rooms, and coordinate with departments. The role involves training, scheduling, and evaluating employees while ensuring quality standards.
Key Skills for This Role
Responsibilities
- Inspect guest rooms, public areas, pool, etc. after cleaning to ensure quality standards
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
- Assist Housekeeping management in managing daily activities
- Act as liaison to coordinate efforts of Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms with the Front Desk
- Prepare, distribute, and communicate changes in room assignments
- Communicate issues to next shift
- Complete required paperwork
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
Requirements
- Ability to inspect guest rooms and public areas to ensure quality standards
- Experience in housekeeping or laundry supervision
- Ability to assist in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees
- Ability to lift and carry objects weighing up to 55 pounds without assistance
- Ability to push and pull loaded housekeeping cart over sloping and uneven surfaces
- Ability to stand, sit, kneel, or walk for extended periods
Full Job Posting
Position Summary
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
Key Responsibilities
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to next shift.
- Complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
Qualifications
- Ability to inspect guest rooms and public areas to ensure quality standards.
- Experience in housekeeping or laundry supervision.
- Ability to assist in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.
- Ability to lift and carry objects weighing up to 55 pounds without assistance.
- Ability to push and pull loaded housekeeping cart over sloping and uneven surfaces.
- Ability to stand, sit, kneel, or walk for extended periods.
Skills
- Housekeeping management and laundry operations.
- Quality inspection and attention to detail.
- Employee training and scheduling.
- Communication and problem solving.
Company Standards
- Follow all company and safety and security policies and procedures.
- Complete safety training and certifications.
- Maintain confidentiality of proprietary information.
- Protect company assets.
Physical Requirements
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance.
- Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
- Grasp, turn, and manipulate objects of varying size and weight.
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