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Job title : Lab QA Technician – Software Validation M/F
About Sagemcom Sagemcom is a leading global technology integrator specializing in broadband, video, and smart energy solutions. Our teams around the world innovate every day to deliver custom, high performance, and responsible technologies to telecom operators and utilities. Today, Sagemcom is: • 🌍 The world's #1 provider of broadband solutions (home gateways and associated software services) • 📺 A leading provider of video and audio solutions (4K video hubs, Video SoundBox™) • ⚡ The leading European provider of smart grid solutions (smart meters, smart grids, rural electrification, IoT) In 2025, Sagemcom reported €2.4 billion in revenue and employs 6,500 people across more than 50 countries. Committed to sustainability and social responsibility, Sagemcom became a mission driven company in January 2022. 👉 Want to shape the future of connected homes and networks? Join us. Why join our Dallas R&D team? • Work on next generation residential gateways and Wi Fi technologies deployed worldwide • Be part of a global R&D organization with strong local ownership and decision-making • Collaborate with hardware, RF, software, mechanical, and chipset partners • See your designs go from concept to mass production • Thrive in a fast paced, innovative, and multicultural environment
Job title : Lab QA Technician – Software Validation M/F
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Dallas, USA
Dallas, USA
Dallas, USA
Dallas, USA
Dallas, USA
Dallas, USA
Dallas, USA
Dallas, USA
As Lab QA technician, you play a key role in ensuring product quality, reliability, and performance, with a clear objective: customer satisfaction and product excellence. You will support validation activities across development phases, from early prototypes to pre‑certification and customer readiness.
Your main responsibilities include:
Define, specify, and maintain all equipment required for lab activities (RF chambers, traffic generators, automation tools, automated endurance and stability racks etc.)
Work with suppliers to evaluate, quote, purchase, install, and configure lab equipment.
Ensure equipment lifecycle management, calibration, and continuous improvement.
Define and maintain lab layout and organization to optimize efficiency, scalability, and safety.
Organize and govern sharing of lab resources across multiple teams and projects.
Ensure high availability, stability and proper utilization of test environments.
Support preparation of samples for internal testing, customer demonstrations, and certifications.
Follow procedures to: Reprogram device personalization information (login, passwords, serial numbers, MAC addresses..) Upgrade and downgrade embedded software / firmware versions. Verify correct functionality of all device I/O interfaces.
Reprogram device personalization information (login, passwords, serial numbers, MAC addresses..)
Upgrade and downgrade embedded software / firmware versions.
Verify correct functionality of all device I/O interfaces.
Track and document sample configurations and software versions.
Execute software, system-level, and integration testing in lab and, when required, field environments.
Perform Wi-Fi validation testing, including: Coverage and range Throughput and performance Stability and endurance
Coverage and range
Throughput and performance
Stability and endurance
Support validation campaigns by Executing test plans and test cases Collecting, analyzing, and reporting results Identifying defects and supporting root cause analysis
Executing test plans and test cases
Collecting, analyzing, and reporting results
Identifying defects and supporting root cause analysis
Reproduce issues reported by engineering teams, customers, or field deployments.
Associate or Bachelor’s degree in Electronics, Electrical Engineering, or a related technical field.
Relevant hands-on experience may be considered in lieu of formal education.
Experience in broadband, networking, or embedded systems is a strong plus.
Knowledge of validation methodologies for embedded systems and networking products
Experience with broadband technologies: Wi-Fi, 5G/LTE, GPON/EPON, DOCSIS
Familiarity with: Embedded Linux environments Firmware upgrade processes Networking concepts (IP, routing, DHCP, NAT – basic level)
Embedded Linux environments
Firmware upgrade processes
Networking concepts (IP, routing, DHCP, NAT – basic level)
Experience with automation frameworks and scripting (Python, test orchestration tools).
Benefits :
· 401(k)
· Health Insurance
· Dental insurance
· Vision insurance
· Paid time off
French industrial group manufacturing broadband, smart-grid, and audio-video communication terminals and solutions for global customers.
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