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Virtual Service Operations is searching for a System Administrator to join our team and provide comprehensive L2 technical support for one of our premier clients. As a System Administrator, you will play a critical role in maintaining enterprise infrastructure, supporting both Windows and Linux environments, and ensuring optimal system performance across the organization. You will manage server infrastructure, troubleshoot complex technical issues, and provide advanced desktop support while maintaining security protocols and system documentation.
This role requires on-site presence at least three times a week and as needed to support end-users and infrastructure, with additional remote support responsibilities. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills.
In this role you will be part of our growing relationship with one of our newest clients and have responsibilities in Systems Administration and Desktop Support including:
Systems Administration:
Windows Server administration (2016/2019/2022) including Active Directory management
Linux system administration (RHEL, Ubuntu, CentOS) including shell scripting and system maintenance
Server hardware troubleshooting and maintenance
Network troubleshooting (TCP/IP, DNS, DHCP, VLAN configuration)
Virtualization platform support (VMware vSphere, Hyper-V)
Backup and recovery operations using enterprise backup solutions
Patch management and security compliance monitoring
Performance monitoring and system optimization
IT Service Management (ITSM) ticket resolution and escalation procedures
Desktop and Infrastructure Support:
Advanced workstation software break-fix support for Windows and Linux clients
IMAC operations (Install, Move, Add, Change) for enterprise environments
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2+ years of experience in system administration or L2 technical support
Hands-on experience with Windows Server environments and Active Directory
Working knowledge of Linux system administration and command-line operations
Experience with virtualization technologies (VMware, Hyper-V)
Understanding in network troubleshooting and TCP/IP fundamentals
Experience with IT ticketing systems and ITSM processes
Knowledge of enterprise backup and recovery procedures
Understanding of change management and incident management frameworks
Strong documentation and technical communication skills
Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
You are an excellent communicator in writing and speaking.
You have the ability to work independently but also value teamwork.
Your problem-solving skills are excellent.
You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
You seek a community of virtue-centered co-workers and clients.
Veteran-led managed IT services provider serving government, defense, healthcare, and other regulated commercial organizations.
Visit company websiteJobs and hiring trendsUSD 60000-80000 yearly / year
Full-time
Entry · 2+ years experience
Hybrid
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