L2 OT/IT SOC Analyst
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Key skills for this role
About the Role
Investigate L2 incidents, monitor security platforms, support SIEM use-cases, and contribute to reporting on threats and unusual activities.
Key Skills for This Role
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Key Responsibilities (L2)
- Investigate and qualify L2 incidents escalated from L1; perform contextual investigation and analysis
- Proactively monitor and hunt through customer environments; manage security platforms to detect/respond to threats
- Provide recommendations and required mitigation; support client incident notification as needed
- SIEM use-case support: correlation rule design, deployment, and fine-tuning; maintain/update SOC knowledge base
- Escalate to Level 3 when required and support major incidents with assigned tasks
- Contribute to periodic reporting (weekly/monthly/quarterly, etc.) and monitoring for attacks/intrusions/unusual activity
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