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Key skills for this role
We are looking for an experienced L2-L3 Security Operations & Support Engineer with strong hands-on expertise in Endpoint Security, EDR/XDR, and Privileged Access Management (PAM) technologies to manage advanced administration, escalations, troubleshooting, optimization, and operational support activities for enterprise security environments.
The engineer will work closely with SOC, Infrastructure, Cloud, Audit, OEM TAC, and Security teams to strengthen endpoint security posture, improve operational efficiency, and support critical incident response activities.
The role includes advanced troubleshooting, policy governance, threat investigation, product upgrades, integrations, and security operations support across enterprise environments.
Hands-on experience with:
Trend Micro Deep Security
Trellix Endpoint Security / EDR
SentinelOne Singularity Platform / EDR
Experience in:
Endpoint Protection (EPP) and Endpoint Detection & Response (EDR/XDR)
Antivirus / Anti-malware operations
Alert monitoring, analysis, and incident triaging
Agent deployment, upgrade, and troubleshooting
Policy management, tuning, and configuration
Endpoint health monitoring and compliance management
Server and endpoint security administration
File Integrity Monitoring (FIM)
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Mumbai, IND
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ARCON PAM
Privileged access lifecycle management
Password vaulting and rotation
Privileged session monitoring and auditing
Access governance and workflows
MFA integration
Privileged account onboarding and management
Strong analytical and troubleshooting skills
Excellent communication and stakeholder management abilities
Experience in enterprise production security environments
Strong understanding of cybersecurity architecture and operations
Ability to handle complex incidents independently (L3 expectation)
Providing cybersecurity, IT infrastructure, and digital transformation solutions.
Visit company websiteJobs and hiring trendsFull-time
Mid · 5+ years experience
Onsite
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