indeed
L1.5 Technical Support Engineer – International Voice Process
Joules to Watts Business Solutions
Karnataka, IND
Full-time
Hybrid
₹300,000 to ₹500,000 per year
Discovered 1 weeks ago
Technical supportInternational voice processCustomer supportWindows OSComputer hardwareMS Office
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Technical supportInternational voice processCustomer support
Role Overview
Provide high-quality technical assistance to international customers for laptops, desktops, printers, and related software.
The role requires international voice process experience, strong English communication, and technical troubleshooting knowledge.
Key Skills for This Role
Technical supportInternational voice processCustomer supportWindows OSComputer hardwareMS Office
Full Job Posting
Job Overview
Provide high-quality technical assistance to international customers for laptops, desktops, printers, and related software.
The role requires international voice process experience, strong English communication, and technical troubleshooting knowledge.
Compensation
- The stated pay is ₹300,000 to ₹500,000 per year, with salary described as up to ₹5 LPA.
Schedule and Facilities
- The role involves rotational shifts, and candidates must be flexible with rotational timings and weekends.
- A two-way cab facility is provided.
Workplace
- Work location is hybrid remote in Bengaluru, Karnataka.
Key Responsibilities
- Provide technical support to international customers through voice interactions.
- Troubleshoot laptops, desktops, printers, Windows OS, and software applications.
- Diagnose and resolve hardware- and software-related technical issues.
- Assist with printer setup, configuration, installation, and troubleshooting.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career