L&D Program Manager

Evaluate existing employee experience processes and identify opportunities to simplify, standardize, redesign, or automate them.

Conduct discovery with employees, managers, and stakeholders to understand needs, pain points, and lived experiences before designing solutions.

Build clear, scalable workflows with defined ownership, decision points, handoffs, documentation, and measures of success.

Balance employee needs, business requirements, and operational realities when designing solutions.

Translate strategy into practical execution plans while maintaining a strong focus on the employee experience.

Build feedback loops into programs so employee and stakeholder input continuously informs how experiences evolve.

Establish mechanisms for continuously evaluating whether programs and processes are delivering the intended experience.

A deeply employee-centered mindset, with strong empathy, active listening skills, and curiosity about how processes, systems, communications, and decisions are experienced by employees.

A process-oriented mindset with experience designing, improving, and operationalizing workflows and programs.

Strong program and project management skills, including the ability to define scope, prioritize work, manage timelines, dependencies, risks, and stakeholder accountability.

Strong problem-solving skills and the ability to take an ambiguous challenge, diagnose root causes, and create a structured path forward.

Strong analytical judgment, including the ability to combine quantitative data with qualitative insights to identify patterns and make recommendations.

Excellent written, verbal, and presentation skills, with the ability to turn complex information into clear insights, recommendations, and decisions.

Strong stakeholder management and facilitation skills, including the ability to build trust, navigate competing perspectives, and influence without authority.

A continuous improvement mindset and curiosity about how technology, AI, and automation can make work both more efficient and more human.

Comfort operating in environments where the answer or process may not yet exist.

Within your first year, you will:

Become a trusted thought partner who helps the People team diagnose employee experience challenges and turn them into practical solutions.

Deliver employee experience programs with strong project discipline, clear ownership, effective stakeholder alignment, and measurable outcomes.

Build a more consistent, intentional, and measurable onboarding experience that improves new hire clarity, connection, readiness, and engagement.

Establish an employee listening approach that moves beyond reporting results to generating insights and driving meaningful action.

Improve or redesign key employee experience processes so that ownership, workflows, and expectations are clearer and easier to navigate.

Simplify and automate manual processes where technology can improve the experience without sacrificing important human touchpoints.

Build strong partnerships across People, Talent Acquisition, IT, Workplace, and the business.

Create repeatable ways of using data, employee feedback, and stakeholder input to continuously improve the employee experience.

Be known for bringing both rigor and empathy to the work—creating solutions that work operationally and feel better for employees.

Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

The annual base salary compensation range for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.

GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.

TRUST - Willingness to trust our co-workers and to take ownership.

CANDOR - Ability to receive and give constructive feedback.

CARE - Genuine care about other team members, our clients and the decisions we make in the company.

HUMILITY - Aptitude for learning from others, putting ego aside.

We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.

We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind:

Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page .

All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.

We’ll never ask for payments, purchases, or financial details during the hiring process.

If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!