KYC Operations Manager - Assistant Vice President

Skills

• AI Literacy: Demonstrated understanding of core AI concepts, including machine learning, natural language processing (NLP), and generative AI, and their potential impact on the business.
• AI Acumen - The ability to identify and articulate opportunities for leveraging AI technologies to solve business problems and improve processes
• Ethical AI Awareness: Familiarity with the ethical considerations, potential biases, and responsible use of artificial intelligence in a business context
• Proven ability to work independently and be self-starter
• Exceptional organization and process management ability
• Intermediate technical skills including intermediate working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.)
• Demonstrated ability to prioritize, multi-task and work within tight and changeable timeframe while still maintaining high level of accuracy
• Strong analytical skills and time management skills, excellent attention to details
• Excellent written and verbal communication skills and aptitude in communicating with senior management
• Ability to work with internal stakeholders (e.g. Coverage, Quality Assurance, Compliance) & partners (e.g. Training, Communications, Senior Management) to develop and execute on process enhancements and simplifications
• Demonstrated effectiveness process management – in particular target setting, prioritization and operational effectiveness
• Ability to work well under pressure and tight time frames
• MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement
• Pro-active, flexible, have good organizational skills and must be team player.
• Ability to work in a dynamic environment

Qualifications

• 5-8 years of experience in KYC
• People Management experience
• Good command of reading and writing English.
• Good PC skills with ability to pick up new software systems.
• Co-operative, proactive with high sense of responsibility & teamwork
• Ability to work under pressure and in a volatile environment
• Attention to details with high accuracy in work; Strive for process improvement.
• Display the ability to prioritize effectively to meet routine processing deadlines
• Flexible enough to work as per Business timings.

Education

Most Relevant Skills

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Other Relevant Skills

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