KYC Operations Analyst 1, Citi Commercial Bank (UAE Nationals Only)

Role Overview

Key Responsibilities

• Create, review, validate, and complete KYC records using internal and external company information.
• Maintain accurate workflow tools, databases, mandatory fields, statuses, commentary, and supporting documentation.
• Meet KYC review and completion targets within agreed service-level timeframes.
• Escalate discrepancies, negative news, and high-risk cases to appropriate relationship, control, and compliance teams.
• Lead remediation activity, support departmental projects, and act as a subject matter expert for new joiners.
• Manage the makers team when the team lead is absent.

Communication and Reporting

• Provide workflow, huddle, escalation, issue, and concern updates to supervisors and management.
• Track daily time logs and monitor operational metrics for management reporting.
• Record accurate time in the PTS system.

Knowledge and Experience

• Candidates should have 1–2 years of experience in banking, finance, or law.
• Experience in a control, risk, compliance, AML, or KYC function is advantageous.
• Knowledge of European Union regulatory KYC and AML requirements is required.
• Knowledge of Citi technologies and processes is advantageous.
• ACAMS certification is advantageous.

Education

• A university degree is preferred in business, finance, mathematics, economics, engineering, optimization, or law.

Skills

• Proficient use of Microsoft Word, Excel, Access, and PowerPoint is required.
• The role requires research, negotiation, communication, organization, prioritization, multitasking, and attention to detail.
• French, German, or Arabic language skills are advantageous.
• Proficiency with Citi KYC applications is advantageous.
• The candidate should be able to work under pressure and in a dynamic environment.

Employment

• The position is full time.