KYC Operations Analyst 1, Citi Commercial Bank (UAE Nationals Only)

Job Overview

KYC Processing

• Create KYC records using internal and external information by agreed deadlines.
• Update records with relationship management and compliance teams until final approval.
• Validate company formation, ownership, management, and customer identification information for completeness and accuracy.
• Complete records according to local regulatory requirements, global BSU standards, and policies.

Workflow and Reporting

• Maintain KYC workflow tools with accurate mandatory fields, statuses, and commentary.
• Meet daily KYC review and completion targets within service-level agreement timeframes.
• Report workflow progress, time logs, operational metrics, issues, and concerns to supervisors and management.

Risk and Escalation

• Highlight discrepancies to senior case managers, control teams, and section managers.
• Escalate negative news and high-risk cases to relationship management, AML, and compliance teams.
• Assist with departmental projects and lead remediation activity when required.

Team Support

• Act as a subject-matter expert, support new joiners, and manage the makers team when the team leader is absent.

Knowledge and Experience

• Applicants should have 1–2 years of experience in banking, finance, or law.
• Knowledge of European Union regulatory KYC and AML requirements is required.
• Control, risk, compliance, or AML/KYC experience is advantageous.
• Experience with Citi KYC technologies and processes is advantageous.

Qualifications and Skills

• A university degree, preferably in business, finance, mathematics, economics, engineering, optimization, or law, is preferred.
• Proficiency in Microsoft Word, Excel, Access, and PowerPoint is required.
• Strong research, communication, accuracy, attention to detail, multitasking, prioritization, and teamwork skills are required.
• ACAMS certification and French, German, or Arabic language skills are advantageous.

Schedule

• The role requires flexibility to work according to business timings.

Employment Information

• The source states that the role is full time.
• The source does not specify whether the role is onsite, hybrid, or remote.