KYC, AML & Compliance Operations Manager

Client and product support

• Help clients understand verification results and onboarding requirements and design proportionate KYC and AML workflows.
• Work with Product and Technology teams to improve verification rules, workflows and user journeys.
• Review operational data to identify product improvements and help test identity, biometric, screening and verification features.
• Support the development of UAE-specific and international verification services.

HR and wider operations

• Support employee and contractor identity and document-verification processes.
• Help HR maintain accurate onboarding, visa and employment-related records.
• Support checks for right to work, qualifications and employment documentation.
• Assist with supplier and business-partner due diligence.
• Improve operational policies, controls and record-management processes across departments.

What we are looking for

• Strong hands-on experience in KYC, KYB, AML, customer due diligence or financial crime operations.
• Experience reviewing both individual and corporate customers and investigating complex or higher-risk cases.
• Knowledge of CDD, EDD, PEPs, sanctions, adverse media, beneficial ownership and risk-based decision-making.
• Understanding of UAE AML/CFT requirements and regulatory expectations.
• Sound judgement, attention to detail and commitment to accurate record keeping.
• Experience improving procedures and controls, analysing operational data and producing management information.
• Confidence communicating with clients, colleagues and senior stakeholders in a growing technology business.

Desirable experience

• Previous KYC, AML or compliance experience within the UAE is desirable.
• Experience with a bank, FinTech, RegTech, exchange house, law firm, accountancy practice, real-estate business, corporate-services provider or another regulated organisation is desirable.
• Experience using digital identity, biometric, document-verification, PEP, sanctions or adverse-media screening platforms is desirable.
• Knowledge of UAE goAML reporting, targeted financial sanctions and UBO requirements is desirable.
• Experience supporting organisations regulated by UAE authorities such as the Central Bank, DFSA, FSRA or VARA is desirable.
• ICA, ACAMS or another recognised AML or financial crime qualification is desirable.
• Experience with product, engineering or software delivery teams is desirable. Arabic language skills are beneficial but not essential.

About Goidentity