Kiosk Implementation Specialist

4+ years of hands-on hotel operations experience as a Front Desk Agent, Front Desk Manager, Director of Rooms or General Manager.

Expert-level proficiency in Opera PMS, including complex reservations, routing, folios, rate codes, and hotel payment workflows.

Experience managing complex hotel scenarios, such as group blocks, shared reservations, split payments, corporate billing, and integrations with key card and payment systems.

Comfortable adopting modern tech tools and workflows (Slack, Notion, Claude) with the ability to communicate effectively with engineering and product teams.

Outstanding communication skills to work with stakeholders ranging from hotel staff to executive leadership

Ability to travel 40-50% of the time for on-site implementations

Experience with other PMS systems common in EMEA (Mews, Guestline, Protel, RMS Cloud) or hotel technology systems (Channel Managers, Revenue Management Systems, CRS) preferred

Experience training hotel staff on new technology implementations preferred

Fluency in an additional European language (e.g. French, German, Spanish, Italian) preferred, given the diversity of markets across the region

We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock:

Time Off

Unlimited PTO: Take the time you need to truly rest and recharge.

Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend.

Birthday Holiday: A dedicated day off to celebrate you!

Travel & Office Flexibility

Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs.

Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay.

Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally.

Growth & Community

Self Improvement Club: A monthly budget to help you smash your personal goals.

Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection.

Referral Program: Help us grow the flock and score a cash bonus for successful hires.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.