Keyholder

Come Work With Us!

Join QE Home's passionate retail team and become part of a Canadian company known for comfort, quality, and care.

As a Keyholder, you'll be a trusted leader who supports management in creating exceptional shopping experiences while mentoring team members and ensuring smooth daily operations.

Your passion for guest service, home décor, and team leadership will help drive store success and create memorable shopping experiences every day.

• Assisting the Store Manager and Assistant Manager in leading the team and achieving store objectives.
• Acting as a role model for your team members, providing guidance, training, and support to help them succeed.
• Providing exceptional, personalized service to every guest who walks through the door.
• Maintaining merchandising and visual standards to ensure a clean, welcoming environment.
• Assisting with daily store operations, including opening and closing, restocking, and processing transactions.
• Staying up to date on product features, benefits, and promotions.
• Collaborating with team members to meet sales goals and create a supportive team atmosphere.
• Handling guest concerns and escalations with professionalism and empathy.

The Physical Side of the Role

• Ability to stand for up to 8 hours.
• Ability to lift or carry up to 50 lbs.
• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
• Comfortable climbing ladders for merchandising and stock.

• 2+ years of retail or guest service experience, with demonstrated leadership or supervisory experience preferred.
• Demonstrated ability to handle keys, cash, and store security responsibilities.