Key Account Supervisor
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Key skills for this role
Role Overview
Manage and develop assigned FMCG key accounts at customer head-office level.
Handle day-to-day commercial activities with customers and ensure effective execution across their branches.
Key Skills for This Role
Full Job Posting
Role Overview
Manage and develop assigned FMCG key accounts at customer head-office level.
Handle day-to-day commercial activities with customers and ensure effective execution across their branches.
Key Responsibilities
- Achieve assigned sales, collection, and growth targets for key accounts.
- Manage relationships with key customers at head-office level.
- Negotiate commercial agreements, promotions, listings, and business opportunities.
- Follow up on purchase orders, product availability, deliveries, and customer requirements.
- Develop existing accounts and identify opportunities to increase sales and product listings.
- Coordinate with Sales, Supply Chain, Finance, and Merchandising teams.
- Ensure promotions, pricing, visibility, and product availability are implemented across branches.
- Monitor account performance, sales trends, competitor activities, and market opportunities.
- Follow up on payments, claims, deductions, and outstanding balances.
- Prepare sales reports, account reviews, and action plans.
Qualifications
- Minimum 5 years of sales experience in the FMCG industry.
- Proven Modern Trade or key-account experience is required.
- Previous experience dealing directly with customer head offices and buying teams.
- Good understanding of FMCG commercial agreements, promotions, listings, and account management.
- Experience managing major retail or key accounts in Saudi Arabia is highly preferred.
Required Skills
- Strong negotiation, customer management, commercial, and sales skills.
- Ability to analyze sales performance and identify growth opportunities.
- Excellent communication and relationship-building skills.
- Strong follow-up and coordination skills.
- Ability to work independently and manage multiple accounts.
- Experience using Sales Buzz, C-Store, or similar sales systems is an advantage.
- Valid Saudi driving license.
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