Key Account Manager
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Key skills for this role
About the Role
Masimo is seeking a Key Account Manager to drive sales of patient monitoring solutions in Riyadh. The role involves developing business plans, managing key accounts, and providing clinical education.
Key Skills for This Role
Responsibilities
- Work with Area Manager in developing business plans to achieve company revenue goals
- Analyze competitive marketplace and industry trends to develop business strategies
- Develop solid and trusting relationships between major key clients and company
- Resolve key client issues and complaints
- Develop complete understanding of key account needs
- Anticipate key account changes and improvements
- Manage communications between key clients and internal teams
- Manage account team assigned to each client
- Negotiate contracts with the client and establish timeline of performance
- Analyze client data to provide customer relationship management
- Expand relationships and bring in new clients
- Responsible for clinical and sales goals of all Masimo products in assigned territory
Requirements
- Bachelor’s or Master’s Degree in Business with Medical/Clinical background
- Minimum of 5 years’ experience in direct critical care, NICU, PICU, O.R. and emergency medical systems (EMS) experience
- Proven sales track record, with five or more years of medical devices sales and clinical experience with Patient Monitoring systems is highly advantageous
- The ability to communicate value based solutions
- Demonstrated conceptual, analytical, problem solving, and organizational skills
- English verbal and written fluent communication skills
- Results oriented with a positive 'can do' attitude and a sense of urgency
- Experience working with OEM and distributors sales forces
- Experience calling on C level customers
- Advanced software, presentation, and project management skills
- Ability and willingness to travel
Full Job Posting
Major Duties & Responsibilities
- Work with Area Manager in developing business plans to achieve company revenue goals.
- Analyze competitive marketplace and industry trends to accordingly develop business strategies for revenue generation.
- Developing a solid and trusting relationship between major key clients and company.
- Resolving key client issues and complaints.
- Developing a complete understanding of key account needs.
- Anticipating key account changes and improvements.
- Managing communications between key clients and internal teams.
- Managing account team assigned to each client.
- Negotiating contracts with the client and establishing a timeline of performance.
- Analyzing client data to provide customer relationship management.
- Expanding relationships and bringing in new clients.
- Responsible for clinical and sales goals of all Masimo products in assigned territory.
Education, Experience and Skill Requirements
- Bachelor’s or Master’s Degree in Business with Medical/Clinical background.
- Minimum of 5 years’ experience in direct critical care, NICU, PICU, O.R. and emergency medical systems (EMS) experience (Neo natal and Pediatrics highly advantageous).
- Proven sales track record, with five or more years of medical devices sales and clinical experience with Patient Monitoring systems is highly advantageous.
- The ability to communicate value based solutions, including when educating/training in competitive, strategy intensive markets.
- Demonstrated conceptual, analytical, problem solving, and organizational skills.
- English verbal and written fluent communication skills (required) with superior communication skills.
- Results oriented with a positive 'can do' attitude and a sense of urgency to get things done.
- Experience working with OEM and distributors sales forces.
- Experience calling on C level customers.
- Advanced software, presentation, and project management skills.
- Ability and willingness to travel.
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