naukri
Key Account Manager
Villeroy & Boch
Riyadh, KSA
Mid
3 days ago
Account ManagementCustomer Relationship ManagementSalesNegotiationCommunicationMarketing
Free
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Account ManagementCustomer Relationship ManagementSales
About the Role
Develop relationships with wholesale customers, drive sales, provide exceptional service, and collaborate with teams while possessing strong communication and analytical skills.
Key Skills for This Role
Account ManagementCustomer Relationship ManagementSalesNegotiationCommunicationMarketing
Responsibilities
- Develop and maintain strong relationships with wholesale customers, including distributors, wholesalers, and retailers
- Attend internal sales calls or meetings and actively participate
- Ensure a steady corporate reporting system is followed at all times
- Make recommendations to facilitate sustainable progress within the sales strategy
- Provide exceptional customer service and support to wholesale customers
- Collaborate with the marketing team to develop and execute sales and marketing campaigns
- Stay updated with industry trends, competitor activities, and market conditions
- Collaborate with cross functional teams including supply chain, customer service, and finance
- Identify and target new business opportunities to expand the wholesale customer base
Requirements
- Experience in key account management or wholesale sales
- Strong customer service and relationship building skills
- Ability to collaborate with cross functional teams
- Knowledge of industry trends and competitor activities
Full Job Posting
Role Overview
- Develop and maintain strong relationships with wholesale customers, including distributors, wholesalers, and retailers.
Key Responsibilities
- Attend needed Internal Sales calls or meetings and actively participate.
- Ensure a steady corporate reporting system is followed at all times.
- Make recommendations towards facilitating a more sustainable progress within the set sales strategy.
- Provide exceptional customer service and support to wholesale customers.
- Act proactively with high level of credibility and responsibility towards management reporting.
- Collaborate with the marketing team to develop and execute effective sales and marketing campaigns.
- Stay updated with industry trends, competitor activities, and market conditions.
- Collaborate with cross functional teams, including supply chain, customer service and finance.
- Identify and target new business opportunities to expand the wholesale customer base.
Measures of Performance
- Sales Performance across the area, based on Sales KPIs.
- New businesses initiated as per SMART objectives.
- Business capabilities: Customer understanding and Relationships, Selling and Influencing, Negotiation, Channel and Customer Activation, Channel and Customer Strategy and Planning, Commercial Management, Resource Planning and Organization.
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