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Key Account Manager MEA
Planon
Dubai, UAE
Fulltime
Mid-Senior
1 months ago
Client Relationship ManagementSales StrategyNegotiationBusiness DevelopmentAccount PlanningCRM Software
Free
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Client Relationship ManagementSales StrategyNegotiation
About the Role
If you enjoy building deep customer relationships, spotting commercial opportunities, and driving tangible revenue growth, this role gives you the platform to make a visible impact in a high-growth region.
Key Skills for This Role
Client Relationship ManagementSales StrategyNegotiationBusiness DevelopmentAccount PlanningCRM Software
Full Job Posting
Overview
- If you enjoy building deep customer relationships, spotting commercial opportunities, and driving tangible revenue growth, this role gives you the platform to make a visible impact in a high-growth region.
- You will take ownership of a growing portfolio of enterprise customers across the Middle East & Africa and Asia Pacific to drive their long-term commercial success together with our partners.
- This role sits at the center of Planon’s partner-led strategy: together with our partners you will turn existing customers into larger, more strategic relationships by identifying growth opportunities, shaping account strategies, and leading expansion deals end-to-end.
- What You’ll Be Doing Together With Our Partners
- Drive growth across an existing portfolio of customers by identifying and closing upsell, cross-sell, and renewal opportunities
- Working closely with partner account teams
- Build and execute account plans focused on expanding footprint, value, and long-term revenue
- Commercial conversations with senior stakeholders, aligning customer needs with Planon’s solutions
- Collaborate with partners and internal teams to ensure strong adoption and uncover new opportunities
- Identify risks early (churn, low engagement) and take proactive action to protect and grow revenue
Profile
- We’re looking for a commercially driven Key Account Manager who can grow complex enterprise customers in a partner-led environment and take full ownership of long-term revenue.
- 5+ years of experience in enterprise software sales or account management
- Proven track record in growing existing accounts (upsell, cross-sell, renewals)
- Experience working in partner-led or indirect sales environments
- Strong commercial ownership combined with stakeholder management skills
- Background in SaaS / ERP environments (SAP ecosystem is a strong advantage)
- Fluent in English and Arabic
- Based in Dubai
- We offer
- A healthy work-life balance with the flexibility of hybrid working.
- We foster a collaborative and learning-oriented environment, offering continuous development and meaningful training opportunities.
- Additionally, you will work on challenging projects with world-leading clients, gaining extraordinary experiences.
- Join us on our journey to become the recognised world leader in Smart Sustainable Building Management software solutions.
- How do we do this?
- By putting our people at the heart of our company and creating an inspiring and safe environment that allows all of us to work, learn, live, and play!
- Planon is an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.
- Excited to build connections and make an impact?
- Join us, apply today and let's shape the future together!
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