Key Account Manager-Environment

Serve as the primary relationship manager for designated key accounts.

Develop and maintain executive-level relationships with client stakeholders.

Understand client business priorities and align service offerings to meet evolving needs.

Conduct account reviews and develop account growth strategies.

Identify opportunities for account expansion, cross-selling, and upselling of consulting and engineering services.

Support proposal development, client presentations, and commercial discussions.

Drive revenue growth and contribute to annual business targets.

Monitor market trends and competitor activities to identify emerging opportunities.

Collaborate closely with technical, project management, environmental, and engineering teams.

Ensure successful delivery of projects in accordance with client expectations.

Facilitate communication between clients and internal delivery teams.

Track project performance, milestones, and customer satisfaction.

Build trusted partnerships with internal and external stakeholders.

Support senior leadership in account planning and strategic decision-making.

Lead client meetings, business reviews, and solution workshops.

Proactively address client concerns and escalations.

Ensure consistently high levels of client satisfaction and retention.

Gather feedback and recommend improvements to strengthen service delivery.

Strategic Account Management

Client Relationship Management

Stakeholder Engagement

Business Development

Commercial Acumen

Project Coordination

Cross-Functional Collaboration

Solution Selling

Revenue Growth Management

Customer Success & Retention

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.