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Key Account Executive

Building & Architect of the Year Awards
Remote, UAE
Full-time
Mid-Senior
Remote
Discovered 1 weeks ago
Key account managementB2B customer managementSales processesUpselling and cross-sellingAccount planningCRM platforms
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Key skills for this role

Key account managementB2B customer managementSales processes
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The Role

Manage and develop strategic customer relationships, drive account growth, and maintain high levels of client satisfaction.

The position is a fully remote Key Account Executive role serving international customers and stakeholders.

Key Responsibilities

  • Manage strategic accounts and serve as the primary contact for assigned clients.
  • Understand customer needs, business objectives, and purchasing requirements.
  • Identify account growth, upselling, cross-selling, retention, and loyalty opportunities.
  • Develop account plans aligned with company sales objectives.
  • Monitor account performance, sales targets, pipelines, renewals, and revenue opportunities.
  • Prepare quotations, proposals, presentations, commercial documents, sales reports, forecasts, and performance summaries.
  • Coordinate with internal teams on delivery, customer requests, inquiries, orders, and service requirements.
  • Handle customer concerns and coordinate timely resolutions.
  • Maintain customer records and document sales activities in CRM systems.
  • Conduct account reviews and report updates to management.
  • Monitor market trends, competitors, customer developments, risks, and opportunities.
  • Support negotiations, Finance coordination, customer initiatives, and sales process improvements.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Sales, Communications, or a related field.
  • At least 2 years of experience in account management, sales, business development, or customer relationship management.
  • Strong sales process, customer relationship management, communication, negotiation, and interpersonal skills.
  • Ability to manage multiple accounts, priorities, and deadlines independently in a remote environment.
  • Experience with CRM platforms, Microsoft Office or similar tools, and sales performance data.
  • Strong written and verbal English communication skills.
  • Key account, B2B, strategic client, international customer, or multicultural experience is preferred or advantageous.

Work Arrangement

  • Fully remote work arrangement.
  • Full-time employment.

What We Offer

  • Career growth and professional development.
  • International and collaborative working environment.
  • Flexible working environment.
  • Exposure to strategic account management and commercial growth.

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