Key Account Assistant Manager
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Key skills for this role
About the Role
Key Responsibilities: Support management of a portfolio of corporate key accounts Assist in identifying upsell and cross-sell opportunities Prepare account plans, proposals, and.
Key Skills for This Role
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Key Responsibilities
- Support management of a portfolio of corporate key accounts
- Assist in identifying upsell and cross-sell opportunities
- Prepare account plans, proposals, and pricing documentation
- Coordinate client onboarding and service implementations
- Monitor transaction performance, volumes, and key metrics
- Prepare reports and presentations for client reviews (QBRs/MBRs)
- Follow up on client requests and ensure timely issue resolution
- Liaise with internal teams (operations, risk, product, tech) to support accounts
- Maintain CRM updates, pipeline tracking, and forecasting data
- Support contract renewals and commercial documentation
- Help ensure compliance with KYC, risk, and regulatory requirements
- Contribute to improving client satisfaction and retention
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