Junior Technical Support Engineer

You’re early in your technical support career and keen to keep learning. Curious, practical, and customer-focused, you enjoy working through technical problems, asking good questions, and helping customers find clear solutions. You may already have some experience in help desk, customer service, IT support, or a technical environment, and you’re ready to build your capability as part of a collaborative global team.

A developing understanding of IT networking, devices, or technical troubleshooting.

Some experience in a help desk, customer service, IT support, or technical support environment would be helpful.

Clear written and verbal communication skills, with a genuine commitment to delivering great customer experiences.

A logical approach to problem-solving, with the confidence to ask questions, follow processes, and learn from others.

A team-focused approach, with the flexibility to adapt to changing priorities and support others when needed.

Knowledge of access control systems would be advantageous.

Eligibility for SC Clearance.

At Gallagher, you’ll join a global business with a clear purpose, smart technology, and a strong commitment to protecting what matters most. You’ll be part of a supportive, knowledge-sharing team where you can build your technical skills, grow your confidence, and make a real difference for customers and partners worldwide.

This role is based in Warwick, UK, working closely with our UK and global support teams.

The opportunity to build deep technical knowledge across Gallagher Security products and solutions, with support from experienced engineers.

A collaborative, global support environment where knowledge-sharing and continuous improvement are encouraged.

The chance to contribute to a trusted global brand and help customers get the best from our world-class security technology.

If you’re technically curious, customer-focused, and excited to grow your career in technical support, we’d love to hear from you.

Applications will be reviewed as they are received, and we may close the advert early if we appoint before the official closing date. Apply now!