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Junior Support Specialist
Reward Gateway
GBR
Full-time
Entry
Onsite
Discovered 2 weeks ago
Free
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This is why we need you
We’re looking for a super enthusiastic and a hard working person to join our busy global support centre in Plovdiv. You’ll need fluent spoken and written English, be results driven, have a flexible can-do attitude and be able to work well under pressure, if you want to work in this ambitious and growing team.
The sort of people we're looking for, the ones who will excel in this role are
Bright, positive and self motivated
100% focused on delighting customers
Quick to learn, excited to learn and willing to invest personal time and energy in learning
Flexible with the ability to work independently and as part of a team
Strong interpersonal, written and verbal communication skills
Flexible working time and work in shifts during the day
What you’ll deliver
Outstanding help and support to our clients and their employees across the globe
A warm and friendly telephone manner
Accurate and well written answers to incoming queries
Fast resolution to queries and problems
How we’ll measure it
Team and manager feedback
Client and employee feedback
Individual contribution to team targets and workload
Quality of employee support calls and written answers
This is a Global role.
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