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Junior Sales Engineer
Systec International
Dubai, UAE
Full Time
Junior
Onsite
6 days ago
Sales coordinationCustomer relationship managementLead managementQuotation preparationMS ExcelGoogle Sheets
Free
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Sales coordinationCustomer relationship managementLead management
About the Role
Systec International is looking for a proactive Junior Sales Engineer to support the sales team with customer inquiries, lead follow-ups, quotations, and business development. This role is ideal for someone eager to learn and build a career in technical sales within the AV, broadcast, and technology industry.
Key Skills for This Role
Sales coordinationCustomer relationship managementLead managementQuotation preparationMS ExcelGoogle Sheets
Responsibilities
- Respond to incoming inquiries via phone, email, website, and WhatsApp
- Follow up with new and existing customers to understand their requirements
- Support outbound business development through calls, emails, and client research
- Maintain contact with old customers and support account reactivation activities
- Learn Systec’s key product categories, including broadcast, cameras, switchers, AV systems, lighting, audio, CCTV, and media solutions
- Assist customers with basic product information and coordinate with senior team members for technical requirements
- Support product comparisons, specifications, and solution recommendations
- Coordinate with suppliers/distributors for pricing, availability, and product updates
- Prepare and support quotations, proposals, and product information
- Maintain accurate records of leads, quotations, customer details, and follow up status
- Update CRM / sales tracking sheets regularly
- Follow up on pending quotations, purchase orders, payments, and deliveries
Requirements
- Bachelor’s degree or diploma in Business, Engineering, IT, Electronics, Media Technology, or a related field
- 1–2 years of experience in sales coordination, technical sales, customer service, or business development
- Strong communication skills in English
- Good knowledge of MS Excel / Google Sheets
- Organized, reliable, and consistent with follow ups
- Interest in AV, broadcast, media, electronics, CCTV, or technology products
- Ability to learn technical products and explain them clearly to customers
- Confident in calling customers and supporting outbound sales activity
Full Job Posting
About the Role
- We are looking for a proactive and detail oriented Junior Sales Engineer to support our sales team with customer inquiries, lead follow ups, quotations, product coordination, and business development activities.
- This role is ideal for someone eager to learn, confident in communication, organized, and interested in building a career in sales within the AV, broadcast, media, or technology industry.
Key Responsibilities
- Respond to incoming inquiries via phone, email, website, and WhatsApp.
- Follow up with new and existing customers to understand their requirements.
- Support outbound business development through calls, emails, and client research.
- Maintain contact with old customers and support account reactivation activities.
- Learn Systec’s key product categories, including broadcast, cameras, switchers, AV systems, lighting, audio, CCTV, and media solutions.
- Assist customers with basic product information and coordinate with senior team members for technical requirements.
- Support product comparisons, specifications, and solution recommendations.
- Coordinate with suppliers/distributors for pricing, availability, and product updates.
- Prepare and support quotations, proposals, and product information.
- Maintain accurate records of leads, quotations, customer details, and follow up status.
- Update CRM / sales tracking sheets regularly.
- Follow up on pending quotations, purchase orders, payments, and deliveries.
Requirements
- Bachelor’s degree or diploma in Business, Engineering, IT, Electronics, Media Technology, or a related field.
- 1–2 years of experience in sales coordination, technical sales, customer service, or business development.
- Strong communication skills in English.
- Good knowledge of MS Excel / Google Sheets.
- Organized, reliable, and consistent with follow ups.
- Interest in AV, broadcast, media, electronics, CCTV, or technology products.
- Ability to learn technical products and explain them clearly to customers.
- Confident in calling customers and supporting outbound sales activity.
Preferred Skills
- Experience in AV, broadcast, CCTV, IT, electronics, or system integration.
- Basic understanding of quotations, invoices, purchase orders, and CRM systems.
- Knowledge of Zoho Books, Shopify, or CRM tools is an advantage.
- UAE market experience is a plus.
AI & Digital Awareness
- Comfortable using digital tools, CRM systems, and AI supported platforms to improve sales coordination, product research, reporting, and customer follow ups.
- Open to learning how AI tools can support technical product understanding, sales communication, lead management, and productivity.
Ideal Candidate Profile
- The ideal candidate should be energetic, organized, and willing to learn.
- They should be comfortable speaking to customers, following up on leads, supporting the senior sales team, and gradually developing into a stronger technical sales professional.
Key Performance Areas
- Timely follow up on leads and quotations.
- Accurate CRM / sales tracker updates.
- Support in converting inquiries into confirmed orders.
- Contribution to outbound business development and customer reactivation.
- Strong coordination between customers, sales team, and internal departments.
Compensation
- To be discussed based on the candidate’s qualifications, relevant experience, and overall suitability for the role.
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