Junior Sales Associate

Responsibilities

• Support the sales team in identifying new business opportunities and potential clients.
• Assist in selling and marketing lease vehicle products to customers and corporate clients.
• Communicate with customers through phone calls, emails, and direct meetings in a professional manner.
• Maintain existing customer accounts and provide daily customer service support.
• Prepare and update customer files, rental agreements, quotations, and related documents.
• Coordinate with the Finance Department to ensure payment and paperwork are completed properly.
• Follow up with customers regarding overdue rental vehicles, expected return dates, and rental extensions.
• Provide customers with information related to rates, service charges, vehicle availability, and rental terms.
• Support internal coordination with Fleet, Maintenance, Operations, and Insurance teams.
• Assist in submitting insurance documents and claims accurately and on time.
• Support senior team members in preparing reports and client updates.
• Ensure all customer requests are handled professionally and escalated when necessary.